Ombudsman Newsroom
Advocacy Update — February 24, 2023
Your Ombudsman opened cases on Daycare and Medicaid through the Montgomery County Department of Job and Family Services, Medicare, Miami Valley Community Action Partnership, and the Ohio Civil Rights Commission.
“One of the main tasks of Ombudsman is to protect and promote human rights and fundamental freedoms, the rule of law and democratic governance,” Protection, Promotion and Development of the Ombudsman Institution, the Council of Europe, 2019. Read More...
This week your Ombudsman opened cases on Daycare and Medicaid through the Montgomery County Department of Job and Family Services, Medicare, Miami Valley Community Action Partnership, and the Ohio Civil Rights Commission. Those being helped live in Butler Township, Dayton (45%), Kettering, and Miamisburg.
A young mother came to the Ombudsman because she needed a recertification for daycare for her children before March 1. She had turned in her materials to the Montgomery County Department of Job and Family Services on December 19, 2022 which were time-stamped at 9:24 and at 9:26 am. She had not been able to receive any response and was concerned that her provider would not accept her children for care. If that occurred, she would lose her employment. The Ombudsman contacted the department to request a review and received the report her coverage was completed that afternoon.
We had the opportunity to assist additional households with information or referrals to City of Dayton Housing Inspection, consumer questions, matters appropriately referred to Greene County public housing, information about services for homeless individuals and referrals to the State Medical Board. Those assisted were from Dayton (73%) and Trotwood.
Our Long-Term Care Ombudsman staff opened 13 new complaints involving 8 long-term care facilities. Complaints included discharge notices; need for podiatric services; filthy rooms; resident overdosed on medications given to her by the nursing staff such that she received Narcan in the Emergency Room; others complained of not receiving medications for several days; resident and Medical Director disagree about resident’s ability to safely return home; lack of social work assistance; family member struggling to pay the nursing home bill; resident’s hygiene is neglected; a nursing home provides no activities or mental stimulation for residents; and lack of assistance with eating.
Our staff visited 27 long-term care facilities this week. Staff participated in two discharge hearings this week involving residents who were being discharged to homeless shelters. We assisted two residents who had property and money stolen to receive compensation for their losses. ...Read Less
Advocacy Update — January 20, 2023
This week your Ombudsman opened cases on requests for assistance for Daycare, Food Stamps, and Medicaid from the Montgomery County Department of Job and Family Services (MCDJFS) , the Social Security Administration, the United States Post Office, and Greater Dayton Premier Management (GDPM).
“If you do not tell the truth about yourself, you cannot tell it about other people.” Virginia Woolf Read More...
This week your Ombudsman opened cases on requests for assistance for Daycare, Food Stamps, and Medicaid from the Montgomery County Department of Job and Family Services (MCDJFS) , the Social Security Administration, the United States Post Office, and Greater Dayton Premier Management (GDPM). These cases are for families who live in Dayton (43%), Englewood, Huber Heights, and Kettering (29%).
We assisted other households with information and referral resources for consumer complaints; emergency assistance for water payment for a hospitalized homeowner; and various housing questions. These callers were from Dayton (72%), Huber Heights, Kettering, and Miamisburg.
This week our Long-Term Care Ombudsman Program staff opened 15 new cases containing 25 new complaints about 13 long-term care facilities, insurance providers and agencies.
We visited 25 long-term care facilities during our case investigations and advocacy work. We participated in 2 discharge hearings this week and helped residents avoid discharge to a homeless shelter.
Our recent Ombudsman Program on DATV focused on refugee resettlement in the Miami Valley and featured the work of Catholic Social Services of the Miami Valley. Below is the link for the program:
https://www.youtube.com/watch?v=pE3PIUjfB6g&list=PL1LP13Ua28NSzwzGDwH2wtMrtaIV2xfj2&index=1&t=420s
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