Newsroom

Ombudsman Office seeking Assistant Ombudsman

August 8th, 2016 by Ombudsman

The Ombudsman Office seeks an Assistant Ombudsman
The Ombudsman Office is seeking qualified applicants to fill the position of Assistant Ombudsman.
Position duties include:
• Receive contacts from citizens by phone, in person or through mail or email. Screen to determine if only information is needed or if Ombudsman intervention to resolve the problem is required.
• Investigate complaints and conduct the necessary research for resolution.
• Document activity in the Ombudsman complaint system.
Requirements for a successful applicant include:
*demonstrated ability in advocacy, problem-solving and investigation
*demonstrated ability to communicate with the public verbally and in writing
*demonstrated ability to be objective, polite and inquisitive
*knowledge about government programs is desirable
*an ability to keep accurate notes
*MA degree is preferred, BA may be considered
This position is full-time and the salary is $35,000.
Please send letter, resume and contact information for three professional references to:
diane.welborn@dayton-ombudsman.org

Third Quarter Associate Certification Training 2016

July 7th, 2016 by Ombudsman

WHEN: (10 hours training time)
9a-2p Monday, August 29th
AND 
9a-2p Wednesday, August 31st
State Certification Test on day 2 (If enough time is left; if not a testing day will be scheduled)

Please arrive 10-15 minutes early! We will be starting promptly at 9am!

WHERE: At the Ombudsman office
11 West Monument Ave., Suite 606
Dayton, OH 45402
Please park in the $3 lot next to the building and a parking token will be provided!

BRING: Yourself!  (Coffee, Lunch, Pens, and Materials will be provided)
Please reply to this email ASAP if you have any food allergies/special dietary needs

Assignment to your Facility(s): (4 hours training time)
At a later scheduled date, you will visit & tour your assigned facility(s) with an office representative.

Note: Certification as a Long-term Care Ombudsman Associate is earned after 14 total hours of training and passing of the State Certification Exam. In order to complete the first 10 hours of training required for certification; participants must attend all two of the scheduled days of training listed above.

Attention Current Volunteers

May 19th, 2016 by Ombudsman

Second Quarter Ombudsman Certification Training 2016

WHEN: (10 hours)
9a-2p Thursday, June 16
th 
9a-2p Friday, June 17
th 
State Certification Test on day 2 (If enough time is left; if not a testing day will be scheduled)

 Please do your best to arrive 10-15 minutes early! We will be starting promptly at 9am!

WHERE: At the office
11 West Monument Ave., Suite 606
Dayton, OH 45402

Please park in the $3 lot next to the building and a parking token will be provided!

 BRING: Yourself!  (Coffee, Lunch, Pens, and Materials will be provided)
Please contact Megan ASAP if you have any food allergies/special dietary needs

Assignment to your Facility(s): (4 hours)
At a later scheduled date, you will visit & tour your assigned facility(s) with an office representative.

Note: Certification as a Long-term Care Ombudsman Associate is earned after 14 total hours of training and passing of the State Certification Exam. In order to complete the first 10 hours of training required for certification; participants must attend all two of the scheduled days of training listed above.

New Volunteer Training May 23-24!

May 5th, 2016 by Ombudsman

Are you interesting in Volunteering for our Long-term Care Ombudsman program?

Volunteers make regular visits to nursing homes and assisted living homes. They observe conditions andengage residents in conversation to learn about their experience of care and provide assistance when there are problems or concerns. In nursing homes and assisted living homes, they observe conditions and care and inform residents about their rights.

Our New Volunteer Training is scheduled for Monday May 23 and Tuesday May 24, from 8:30am to 1:00 pm. Please contact Megan Oiler at (937)223-4613, or email her at megan.oiler@dayton-ombudsman.org for registration or general information

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Join us! LTC Meet and Greet this month

February 8th, 2016 by Ombudsman

Attention Volunteers: A Long-term Care (LTC) Ombudsman “Meet and Greet” event will take place on Wednesday, February 17 at the Ronald McDonald House in Dayton.  Volunteers are invited to come and meet our new Volunteer Coordinator, Megan Oiler, and our new Program Director, Lawrence “Chip” Wilkins.”

Interested in volunteering? Call Megan Oiler at (937)223-4613, or email her at megan.oiler@dayton-ombudsman.org.

Tune in! DATV Ombudsman Program airs 2nd Monday each month

February 5th, 2016 by Ombudsman

In today’s world, we are bombarded with apocalyptic story lines in TV and movies, leaving many of us to question, realistically, what we can do to prepare for an emergency. For example, do you know how much water per person one should store in case of an emergency? Tune in and find out the answer to this and more on The Ombudsman Program on DATV this Monday, February 8, 2016 from 7:00-8:00 pm. The topic will be Emergency Preparedness in Montgomery County. Our guests will be Jeff Jordon, Director, Montgomery County Office of Emergency Management (MCOEM) and Jeff Cooper, Director, Public Health-Dayton and Montgomery County (PHDMC). We welcome citizens to call in with questions and comments on our topic at (937) 223-5311.

The Ombudsman Program, hosted by Ombudsman, Diane Welborn, airs the second Monday of each month from 7:00-8:00 pm. DATV can be seen exclusively on Time Warner Cable channel 5 in the City of Dayton, Riverside and Butler Twp. and channels 5, 6 or 23 in Dayton’s northern suburbs.

Can’t tune it? Watch the program streaming live by clicking this link.
Can’t watch us live? You can catch the program later in the month by clicking this link.

Volunteer with the Ombudsman Office! Next Training June 24-26

March 25th, 2015 by Ombudsman

The Long-Term Care Ombudsman Program is hoping that you or someone you know is interested in becoming a volunteer with our program. Volunteers make regular visits to nursing homes and assisted living homes. Volunteers observe conditions and engage residents in conversation to learn about their experience of care and provide assistance when there are problems or concerns. In nursing homes and assisted living homes, volunteers observe conditions and care and inform residents about their rights.

Our next volunteer training session will begin Wednesday June 24th and run through Friday June 26th. Contact Rebecca Strobridge at 937-223-4613 for more information and to start an important volunteer service.

2015 Calendar Drive!

January 7th, 2015 by Ombudsman

It seems that every day we are finding a bundle of 2015 calendars being delivered by the letter carrier or delivered directly to Shirley our receptionist. Thank you to all! Because of folks like you the 4th annual Calendar Drive for Nursing Home Residents is going to be a grand success!

The Ombudsman Program’s Calendar Drive brings a touch of home to people who reside in a nursing home who cannot afford to purchase a calendar. With a calendar a person can keep track of appointments, birthdates, anniversaries, first snowfall, and other important life events. Last year, with your generous donations, over 2000 calendars were given to residents at the 94 nursing homes in our 9-county region.

Do you have an extra calendar?

Donations can be made at the Ombudsman Office (11 W. Monument Ave., Ste. 606), Wright State University Paul Laurence Dunbar Library and Westminster Presbyterian Church in Dayton. For more information please call our office at 937-223-4613.

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Our New Resource Search is Functional!

October 20th, 2014 by Ombudsman
Over the weekend October 17-19, 2014 the Ombudsman Office staff participated in the Southwest Ohio “GiveCamp” weekend. Four IT professionals volunteered their time to transform our Resource database into an on-line tool that the public can now use. Many thanks to James, Allen, Jeremy and Michael for their talent and hard work. Please use the “Resource Search” tool at the top right of this website and check it out! We will continue to add the Resources we use to the “Resource Search”. If you have suggestions please send them to us at ombudsman@dayton-ombudsman.org.

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Never miss a Facebook Post!

April 1st, 2014 by Ombudsman

Like us on Facebook but missing our posts in your newsfeed? Follow these steps to make sure you receive all of our updates!

1. Go to our home page while you are logged in to Facebook: Dayton Ombudsman Office
2. Hover your mouse over the “Liked” box near the top
3. Click on “Get Notifications”

If you are not currently following us on Facebook and would like to start, click the Facebook “like” button below